Troubleshooting Mautic

We all know that gut-sinking feeling when you’ve just installed or updated Mautic or maybe updated a plugin and suddenly instead of seeing your Mautic user interface, you are presented with the message:The site is currently offline due to encou... Read More

Whenever someone asks "why is my Mautic email going to spam?", the first thing to ask for is the headers of a test email. Nine times out of ten the answer is sitting in one line called Authentication-Results. This guide shows you how to find it and w... Read More

A bounce is the mail system telling you an email couldn't be delivered. Handling bounces well keeps your list clean, protects your sender reputation and stops you mailing people who can never receive your messages. Mailbox providers see repeated... Read More

  Configuring Doctrine for Email Queue Management in Mautic with Cron Jobs Overview This guide provides a detailed process to configure Mautic to use Doctrine for managing email queues, implementing cron jobs to automate the process, and ensuring eff... Read More

This Tutorial will help you to troubleshoot issues directly connected with Amazon SES and Mautic. If you have general Email related issues check this article. 1. You don't have production access If you see errors in your log, like: ""Unable to U... Read More

Here is a step by step troubleshooting guide for figuring out what is wrong with your email sending in Mautic. There are many ways to send email with Mautic, let's list the possible causes and possible solutions: I set up my email credentials ... Read More

It is a very wise choice to test your emails before you send them out with any email software you use. The test can cover deliverability test but also visual tests. You might just want to know if all tokens are at the right place. In this article I&#... Read More