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Glossary is usually defined as an alphabetical list of technical terms in some specialized field of knowledge. This knowledge base glossary provides a collection of knowledge base documents that define many technical terms. These terms are arranged alphabetically, but you can quickly jump to a specific term by selecting its first letter from the index of the knowledge base glossary below.

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1 Glossary Terms Found
Known Contact
Visitors who have identified themselves via a form or some other source. As a result, these contacts typically have a name, email address, and/or other identifying fields. Known contacts have more detail, allowing users to build a nurture campaign based on the information that the contact supplied to the user. When contacts are known, it means that Mautic knows their email address and can start keeping track of all of their activity listing it under their contact record.