How do I stop a campaign running?

If you need to stop a campaign from running, you can unpublish the campaign.

This results in:

If you then re-publish a campaign, the following happens:

It's not recommended to edit in-flight campaigns by removing conditions, actions or decisions for example - even when unpublished - as this can lead to unpredictable behaviour. It's a much better approach to make a new campaign and funnel people into it who are in the old campaign.

Article Number: 53
Author: Jul 25, 2023
Last Updated: Jul 25, 2023
Author: Ruth Cheesley [[email protected]]

Online URL: